What are you looking for?

FAQ

• How do I sync my order to my Ghostfire Gaming Account?
• How long is your support response time?
• My account says it no longer exists; what does that mean?
• I have reached a download limit on my Digital Download. What does this mean?

Shipping and Fulfillment

• My Kickstarter Receipt says $0.00 for shipping?
• All Things Shipping!

BackerKit

• I didn't get my BackerKit survey for your campaign, how can I receive it?
• Can I switch my pledge tier level in BackerKit?
• How do I get 'Add-Ons'?
• How do I fill out my survey?
• What is a BackerKit survey?

Kickstarter

• New to Kickstarter?
• What happens when the Kickstarter ends?
• Am I eligible for Stretch Goals?
• How do I find the estimated shipping date?
• How do I pledge on Kickstarter?
• Can I 'swap' or 'exchange' items in my Kickstarter?
• Some of your Kickstarter items aren't in the store, where can I find these?
• Can I change/update my shipping address?
• View all articles in “Kickstarter”